Discovery
Our Discovery phase, typically two weeks long, lays the foundation for your SaaS project's success. It involves diving deep into every aspect of your business to uncover the insights that drive our strategy and design decisions, ensuring we deliver measurable results.
Understanding Your Users
We start by getting to know your SaaS users inside and out. Who are they? What are their needs, behaviors, and pain points? To develop detailed user personas, we conduct comprehensive user research, including in-depth interviews, detailed surveys, and rigorous usability testing. These personas guide our design process, ensuring that every decision is user-centric. We then use this data to create fictional characters that represent your typical users, complete with names, photos, and detailed descriptions of their needs and behaviors.
Defining Your Goals
What does success look like for your SaaS business? We work closely with you to understand your objectives and key performance indicators (KPIs). These KPIs could be increasing user engagement by 20%, reducing bounce rate by 15%, or improving conversion rate by 10%. We align our strategy with your goals, whether it's increasing conversions, improving user engagement, or expanding your market reach in the Philippines and Southeast Asia.